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Old November 30, 2012, 10:08 AM
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BeaverBender BeaverBender is offline
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He should have been fired for this. Microsoft has no experience selling direct and yet he somehow thought it was a good idea to shut out the channel (which sells every other Microsoft product) from this critical new product launch. PLUS, he didn't bother informing the channel that they couldn't sell this product until the last second, so partners who had been talking to their customers about the product suddenly found that they couldn't sell it. The natural knee jerk reaction from the channel was to bad mouth the Surface and tell customers to get one of the Asus products or wait until the Pro version came out, so of course sales weren't as expected. If they open this up to the channel, they "might" be able to salvage some sales but the damage has already been done.
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