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Old November 4, 2012, 03:54 PM
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Soullessone21 Soullessone21 is offline
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Join Date: Oct 2011
Location: Calgary AB
Posts: 1,289

My System Specs

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Prep for a mind **** haha

Company Name: Hp Canada
Product: HP DV6
Warranty Period: 1 year
Date purchased: Hell if I know its the telus promo one
Date RMAed: Oct 19th
Where it was sent to: It was a bad drive they sent me a new one
Ease of RMA: (scale of 1-10) ***10***
Any extra fees?: Zero not even a required CC
Wait time: New drive and install disks showed up on OCT 24th 5 days after my first ticket
Details: Family member got one of those free telus DV6 Laptops not a horrible unit after a reload but his HDD failed so I contacted HP online support after running the built in test and BAM they ask for my shipping and send me a new drive no fuss no muss, completely impressed with this ONE rma.
Satisfaction: (scale of 1 - 10)** can I put 11***

Very impressed but still not enough to make me ever want to buy HP
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