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Old August 29, 2012, 05:12 PM
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stoanee stoanee is offline
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Join Date: Jun 2007
Location: Lacombe Alberta
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Originally Posted by enaberif View Post
essentially what happens is the side without the little nub on it is the drain side so when its upside down and you turn your system off the liquid will drain out and cause a big air bubble so that when you turn your system on this large bubble is fed first into the pump causing it to overspin and causing possible failure.
Cool it is totally grasping at straws here. If the failure is caused by the upside down mounting of the rad, AND they knew about it, the instructions should be very clear not to mount any other way except up. A flaw has been exposed in their equipment and they need to man up & make it right. Replace failed units due to improper mounting and include explicit instructions. Once that is done THEN you can deny RMA. I can't understand manufacturers that do not realize customer service and satisfaction i s part of their product offering.
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