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Old August 6, 2012, 09:39 AM
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NyteOwl NyteOwl is offline
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Join Date: Aug 2008
Location: Nova Scotia
Posts: 905
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And I keep a dial-up account for use at the summer cottage (no broadband there). Ever since they brought in Fibre-op it get frequent disconnects, have periodic trouble getting a modem to send it's answer toens and virtually EVERY Sunday it takes 30-60 minutes to get a modem to actually send it's answer tones (though they pick up).

Support just says "the server is up". And I can't make them understand it's not the damn server it's their screwed up modem pool.

I'm beginning to think they do it on purpose to try and drive people to the higher priced services.

I know some people with periodic quirks with fibre-op. I also know a couple with deep pockets that have their top service and have had zero problems from day one. I'm not a conspiracy nut but if it looks like a duck, and quacks like a duck ...
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