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Old June 28, 2012, 07:14 AM
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great_big_abyss great_big_abyss is offline
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Originally Posted by SKYMTL View Post
I totally understand your situation. NVIDIA does bill this card as "special" and with good reason. Yes, you should be entitled to good service and in this case, you're better off RMAing through the board partner rather than a retailer as they're more likely to get in additional stock.

One of the issues with this launch is that ALL of the cards seem to be sent out into the retail channel without ANY being left for RMA purposes. This is a huge mistake on the part of the board partners as it increasingly seems like they are trying to make every possible dollar off of these. Typically, a certain percentage of cards are put aside for a rainy day but when stock comes in through fits and spurts, many issues such as this can arise. Expect an even worse situation if the card goes bad two years from now....
And there lies the inherent problem with buying what is essentially limited edition kit. If the card catastrophically fails a couple of years down the road while still in the warranty period and can't be fixed, what do they replace it with? It's not like they can 'upgrade' you to the next level of card when they run out of stock. What if the next gen dual GPU card doesn't have the superb heatsink and construction of this one? Would they refund you the full purchase price 2 years down the road? Methinks not...
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