Are my hard drives fried?
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May 14, 2012, 06:05 PM
Join Date: Jun 2011
Location: London, Ontario, Canada
My System Specs
Originally Posted by
I looked at WD's return policy and they say nothing about what they'll do with your data, except:
WD Support / Warranty Services / End User / Packaging and Shipping Instructions
From that it shows they won't even try to get into your data unless someone's really interested, or something clearly visible on the HDD sparks a police investigation...
It sounds like the power connector / cord to your external enclosure is to blame, although I wouldn't advise you try to test that thing again unless you know how to handle faulty electronics. My guess is from the shock you received - that for sure means something's up with the grounding of the enclosure, or you were dragging your feet with wool socks on carpet for a couple minutes before touching the enclosure...
As for backtracking the failure, I'd look at anything that connects to the hard drives, starting with power supply cables, power supply, then data cables, then whatever may be on the other side of the data cables.
Thank you very much for looking into it for me. I also tried to find anything relating to that in their policies and had no luck. I have hardwood floors and normal Hanes socks lol so that probably isn't it. The power supply SHOULD be fine... since everything else that is connected to it is working perfectly. Do you think it could be the Cosmos II hotswap enclosure? This is the very first place that I put the hard drives after they stopped working. and the External Enclosure worked for me with the now fried 2TB hard drive about 2 days before getting the Cosmos II. I am not good with electronics or even know how to test them in a detailed manner, but I am tempted to stick a 36GB raptor into the hotswap area and see if that hard drive gets murdered. I have 2 of these that I know work ... hmmmm.
Western Digital also instantly approved the RMA and I have them packed up and ready to go. I just need to find the source of the problem now so this never happens again.
My System Specs
EVGA X58 Classified 3 Way SLI (E760)
Intel i7 920 D0 Quad Core (2.66 Ghz)
Corsair Dominator GT 6GB Triple Channel (CMG6GX3M3A2000C7)
SLI EVGA GTX 580s 3GB
40GB Intel SSD (OS) 150GB Western Digital Raptor 10K RPM (Games) 2TB Western Digital 7200 RPM (Storage)
Coolermaster Cosmos II MB
ASUS Xonar Essense ST
LG 12X Blu Ray Rewriter (BH12LS38)
BenQ V2400 LCD
Windows 7 Professional 64 Bit
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