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Old February 22, 2012, 11:42 AM
apvm apvm is offline
Join Date: Nov 2007
Location: London, Ontario
Posts: 37

Company Name: Kingston
Product: Data Traveler USB Drive 4GB version 1
Warranty Period: 5 years
Date purchased: 2008
Date RMAed: Initial Feb 05, phoned them and approved RMA, sent details to me on Feb 6 including Fedex account number to return item via Fedex 2 days and they send a version 3 replacement back via Fedex 1 day
Where it was sent to: Mountain Valley, California
Ease of RMA: 10
Any extra fees?: none
Wait time: Depot received RMA on Feb 10, Shipped out on Feb 13 arrived Feb 14
Details: Top marks!!!
Satisfaction: 10

Kingston all the way from now on.
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