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Old November 12, 2011, 09:52 AM
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JD JD is offline
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Join Date: Jul 2007
Location: Toronto, ON
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Likely because they only really support the UltraSharp series, their lower-end models are consumer goods and well let's face it, nobody cares about consumers. Businesses know you'll buy it, and they know you can't do anything about it if they don't provide adequate support, other than not buying again, but hey you already gave them money

Best of luck with their phone support! Hopefully they manage to help you.
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