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Old April 19, 2011, 02:14 PM
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SugarJ SugarJ is offline
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Join Date: Jan 2008
Location: Langley, BC
Posts: 6,070

My System Specs

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Company Name: Silverstone
Product: ST85F Strider 850w PSU
Warranty Period: 3 Years
Date purchased: March 2009
Date RMAed: March 28, 2011
Where it was sent to: Chino, CA USA
Ease of RMA: 8
Any extra fees?: No
Wait time: 2 days
Details: Found RMA form on website with difficulty, scanned and emailed to RMA department. I waited 2 days for approval response. Posted part to address, was received there April 8th. New PSU shipped Fedex Ground prepaid on April 12th, received in BC on 18th. No customs or duty charges! I got no notification from Silverstone that they had received my part, or that they had shipped a replacement.


Satisfaction: 8, would be a 10 if communication was better.
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