Company Name:Corsair
Product:Ram 2 modules DDR3
Warranty Period: Lifetime
Date purchased: Dec 2009
Date RMAed: March 2010
Where it was sent to: Fremont CA USA
Ease of RMA: 10
Any extra fees?:$21 shipping cost through UPS.

Wait time: 2 weeks
Details:Created online support ticket/emailed instructions for Rma process
Satisfaction: 7 sure they replaced my ram but it shouldn't cost the consumer a cent