The speeds you're getting are speedboost. 10mbit typically sees 18-20mbit for about 10-20 seconds, just long enough to throw a speedtest off, then you'll drop to 10mbit. As for getting throttled that is rogers doing, they throttle torrents. There are some work arounds for this, however I don't use torrents because I find them to be too slow for my liking, usenet all the way. A google search should yield you some things you may try to avoid being throttled. Also check out the dslreports forums under rogers, there's a huge thread about it there and you may find some answers.
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