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Old June 22, 2010, 11:20 PM
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Caldezar Caldezar is offline
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This seems very off to me. Don't get me wrong, I am no fan of Apple at all, but the one thing they do VERY well is their customer support. Case in point, they flat out REPLACED my iPod even though it was 5 years old and almost 4 years out of warranty. I second lowfat's suggestion of calling Apple support directly as you're likely to get much better results that way.
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