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Old May 24, 2010, 06:58 AM
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Slik Slik is offline
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Join Date: Sep 2009
Location: Sault Ste Marie On.
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Originally Posted by Slik View Post
Nope! Stil playing with new toys' I am having a problem with the Alienware FX and Thermal controls and Dell is 'looking into it.'That ought to be interesting. Other than that, a Great Rig. Thanks.
Woe is me.That 'problem' turned into a myriad of telephone calls and a visit from the On site tech. with a replacement door panel. I don't know what might be in the panel other than the motor to move it up and down,however Dell thought that would somehow fix the Thermo controls etc. It didn't. The tech guy called Dell saying it was a "no Fix'. Dell wanted to send yet another part but I refused.I did not spend that kind of money on a computer to have a service tech come to my house changing parts. In other posts I have commended Dell for how they back thier products and this case is no different. Dell is sending me a new one with an upgraded proc.[i7 980 X O.C at 4.0ghz] and a 600GB Raid[2x300GB] drive. The only problem is that it won't be delivered until the 3rd week June! I almost cancelled my order[I was within 30 days] but I figured,what the hell, I'll see what they send and whether or not they figured out the thermal problem.
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