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Old November 8, 2009, 07:21 AM
peter762033 peter762033 is offline
Join Date: Nov 2009
Posts: 17
Default Cannot install western digital 1tb external hard drive

Hi, im trying to install my new western digital external hard drive. Firstly im running XP. Basically this drive is just plug and play so it doesnt come with any driver disks and the western digital website doesnt have drivers to download. Now when i plug the drive in windows recognises it and opens the hardware installation guide. It starts installing the hard drive but then i get an error saying that the hardware cannot be installed, also i then look in the safely remove devices area i can see the drive but it has a yellow exclamation mark next to it.

Ive looked in the device manager aswell and it says i have a code 28 error, now ive looked this up and it says the solution is to click the reinstall drivers button in device manager, i did that but i just get the same error message coming back. Ive tried the hard drive on a computer which is running windows vista and the drive worked perfectly so i know its something to do with my computer. Has anybody here had a similar problem?

Hope someone can help,

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