Company Name: Dell
Product: 24" monitor
Warranty Period: 3 years
Date purchased: a little over a year ago
Date RMAed: a week ago
Ease of RMA: 10
Wait time: new monitor arrived next day (not kidding)
Satisfaction: 10+
Details: I was on the phone for a grand total of 5 minutes, I told the rep that the component input had malfunctioned, he sent a replacement out. Dell paid for shipping both ways.
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