Company Name: Biostar USA
Product: Biostar T-Power I45
Warranty Period: 1 Year Warranty
Date purchased: October 23rd, 2008
Date RMAed: April 21, 2009
Reason for RMA: Board would no longer post
Where it was sent to: City of Industry, California, USA
Ease of
RMA: 10
Any extra fees?: Shipping one way $22.62
Wait time: 17 days from date of shipment
Details: It took less than 24hrs Biostar to respond with a RMA number and that was as far as the communication went. I recieved no notification of shipment or tracking, FedEX just called to arrange an alternative drop off since I wasn't home that day. I can't say I am upset, although some form of communication after the fact is always appreciated.
Satisfaction: 8
Regards,
Eagle Eye