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Old April 18, 2009, 12:18 AM
pp1111 pp1111 is offline
Top Prospect
 
Join Date: Apr 2009
Location: Canada
Posts: 58
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Company Name: Logitec
Product: Webcam
Warranty Period: 3 years
Date purchased: Aus. 06
Date RMAed: Mar. 08
Where it was sent to: n/a
Ease of RMA: 9.9
Any extra fees?: n/a
Wait time: 2 weeks
Details: Email them with what's wrong and what I've tried. Reply in 1-2 days with standard trouble shooting. Looks like they never read I've tried. I reply to them, another 2 days they reply with more things to try. Replied again and 2 more days later. They said will get a replacement for me with the latest model, will I accept? I have to give them my info. and a copy of the invoice. After 3 days I got my NEW webcam.
Satisfaction: 10
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