Canadian RMA Experience
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February 20, 2009, 06:47 PM
Join Date: Feb 2009
Location: Chatham, ON
Company Name: BFG
Product: BFG 800w Power supply
Warranty Period: 3 years registered, 1 year non-registered
Date purchased: April 15th 2008
Date RMAed: February 5th 2009
Where it was sent to: Kahnawake, QC, J0L1B0
Ease of RMA: 10
Any extra fees?: Shipping costs one-way ~$30 overnight UPS
Wait time: 21 days total
Details: Got home from sledding the other day, walked into my room to discover sparks and smoke coming out of my power supply. Fried the mobo, cpu and 2 sticks of ram. (forced my i7 upgrade to come sooner than expected
Sent in the RMA with UPS on the 5th of February, got delivery confirmation on the 6th. Nothing showing on the BFG tracking site until the 12th after I called. Still waiting for them to send me a new one to get my i7 system up and running.
Satisfaction: As this is the first time I have EVER rma'd an item, I cannot compare it to any other rma experiences. It is taking longer than I expected, and longer than most BFG rma's posted on the forums.
got my new power supply thursday, brand new still plastic wrapped in the box. It is a newer version of my power supply with 4 pci-e connectors, only problem is that it wont seem to power up my i7 build but it powers up a s775 build no problem.
Last edited by sascwatch; February 27, 2009 at
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