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Old February 20, 2009, 11:52 AM
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element291 element291 is offline
Join Date: Jan 2009
Location: Barrie, Ontario
Posts: 673

Company Name: Logitech
Product: G15 2nd Gen Keyboard
Warranty Period: DOA
Date purchased: Jan 25/2009
Date RMAed: Jan 26/2009
Where it was sent to: Phoenix Arizona
Ease of RMA: 7
Any extra fees?: no
Wait time: 6 days shy of 1 month
Satisfaction: 6
Details: Took almost a month to get this DOA keyboard replaced. Took them 12 days to email me the shipping label. Then took a long time to ship all the way down to the bottom of the states.

The only thing I can say positive about the experience, is that once they shipped my keyboard out. I had it within 48 hours.

All in all. Logitech not giving me the advanced exchange option FTL!

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