Company Name: Antec
Product: Antec NEO-550
Warranty Period: 5 years
Date purchased: July 2006
Date RMAed: Feb. 2009
Where it was sent to: MemoFix, Concord, Ontario, Canada
Ease of
RMA: 10
Any extra fees?: $11.10 shipping one way.
Wait time: RMA was approved in 4 days, turn around on new unit just 2 business days.
Details: It was a very easy RMA since Memofix is located just north of Toronto. I shipped the package Monday afternoon and had a
brandnew unit to my door step on Wed. Feb 18th. Now if only every RMA was as easy and as quick.
Satisfaction: 10
Top notch service Antec, couldn't have been easier
Regards,
EE