Canadian RMA Experience
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February 15, 2009, 08:19 PM
Join Date: Jul 2008
Location: GTA, Ontario
My System Specs
Great service from Toshiba
I don't have all the details, but I just figured I would make a good post letting you guys know the great service a friend of mine is getting from Toshiba.
I recommended a Toshiba laptop to her last year, but talked her out of the extended warranty. She trusted me (told her I really liked the Toshiba's) and she listened and I also told her not to get the warranty, and she listened. The laptop had a 1 year manufacturer warranty.
Sure enough, about 6 weeks after the warranty expired the laptop is now damaged (works on battery, not on AC...most likely adapter but not sure). She called Toshiba, and without any hassle, they gave her an RMA and will fix it for her at no charge. She is pretty relieved, and so am I! She has dropped off the laptop somewhere in the Toronto area.
They could have told her to get lost but they decided to do the right thing and help her out so soon after the warranty expired.
Fold for team #54196
My System Specs
Main(Blackie) Asus Rampage III Formula // F@H Rig(Foldy) Asus P6T
Blackie: i7 970 @4.0GHZ Heatkiller 3.0// Foldy: i7 970 @4.0GHZ EK Supreme
Blackie: Corsair Vengeance 12GB 1600mhz // Foldy: Mushkin 1600MHZ 6GB
Blackie: Evga GTX 580 1.5GB Koolance WB Foldy: Zotac GTX 460 768MB
Blackie: OCZ Vertex 2 240GB, Seagate 3TB, WD Black 2TB, WD Black 1TB Foldy: Intel X25-M 80GB Gen2, WB Black 500GB Externals: WD Green 1.5TB, WD Green 1TB
Blackie: Corsair AX1200w // Foldy: Enermax Revo85+ 1050W
Blackie: Corsair 800D // Foldy: CM HAF 932
Blackie: X-fi Titanium Pro
Blackie: LG Blu-ray writer // Foldy: LG Blu-ray rom
Blackie: Samsung 2693HM 25.5in // Foldy: Acer H213HBMID 21.5in
Blackie: W7 Ultimate 64-bit // Foldy: W7 Pro 64-bit
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