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Old February 3, 2009, 04:07 PM
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element291 element291 is offline
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Join Date: Jan 2009
Location: Barrie, Ontario
Posts: 674
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I always hear people saying logitech sent them a new product, and just told them to throw theirs out. I first hand'edly saw this myself to when calling them for a customer once about a laser mouse.

I called them about my G15 that was DOA and they told me I had to ship it to them before they'd ship out a new one to me. I was told I'd receive a shipping label via email, but im still waiting (i called last thursday)

The same (mail yours to us, once we receive it, we'll send you a new one) happened with my Z-5500 speaker too.
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