Company Name: ULTRA
Product: Ultra 512MB PC133 SDRAM
Warranty Period: 3 Year Nominal, Lifetime if Registered
Date purchased: Sometime in 2003
Date RMAed: 05\01\09
Where it was sent to: Fremont, CA
Ease of RMA: 10 (After only 2 emails, and 1 form I was issued an RMA #)
Any extra fees?: $8.50 (shipping)
Wait time: 9 Days (Take into consideration transit time and Customs)
Details: It was very simple really, I logged onto Ultras Site, emailed their memory support, filled out a form, emailed it again, and voila! RMA Done!
Satisfaction: 10
Hey, its old old memory for a System Running 98SE (I'm a sucker for Master of Orion, and Master of Magic). I was happy and suprised at how well it was handled, and how easy it was to get a response from them. And it is nice to know they honour their warranties and the hassle is minimial.
ST
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