Company Name: BFG
Product: 8800 GT OC
Warranty Period: Lifetime
Date purchased: July 2008
Date RMAed: October 6 (issued rma #), Oct 24 (shipped)
Where it was sent to: Canada, KAHNAWAKE, QC
Ease of RMA: 10. Ticket support and they gave me a RMA number after general trouble shooting
Any extra fees?: Shipping to Quebec
Wait time: 2 or so weeks (received card back today)
Details: fan on 8800gt was dying and asked customer service howto fix. General troubleshooting and after email details they issued a RMA number within a day. Card recieved was old card (with new cooler) and came back from states
Satisfaction: 10