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Old November 7, 2008, 09:23 AM
Jon_di2's Avatar
Jon_di2 Jon_di2 is offline
Join Date: Jul 2008
Location: Toronto, Ontario
Posts: 895

Company Name: EVGA
Product: GTX 260
Warranty Period: Lifetime
Date purchased: July 2008
Date RMAed: November 2008
Where it was sent to: USA, CA, Brea
Ease of RMA: 9. fill out a form and send it.
Any extra fees?: Ship to them: $15 CAN, Ship back to me $15 US
Wait time: 6 business days (from sent, to having gotten the card back)
Details: Paying both ways for shipping sucks, but it was a Step up to a Core 216 not a RMA, not sure if they make you pay shipping back if it is an RMA.
Satisfaction: 8

Company Name: Razer
Product: Razer Lycosa
Warranty Period: 1 year
Date purchased: August 2008
Date RMAed: October 2008
Where it was sent to: USA, NY, Olean
Ease of RMA: 6... sent me the same message twice about how the media keys might or might not be faulty before they agreed to RMA, slow replies.
Any extra fees?: Ship to them: $15 CAN, Free to ship back
Wait time: LONG! (2.5 weeks) After they received the keyboard I waited a few days to get a tracking #, nothing, so I e-mail them asking about it. Two days later they send me a confirmation that it was shipped, but the tracking # doesn't work. The next day the tracking # works as it wasn't sent out on the day they confirmed it. 3 day delivery.
Details: Didn't have to pay for return shipping, but if you don't bug them, they wont even return it. Not impressed that they forgot to send me back something, but I'm getting it today, so if there are other problems I'll update this.
Satisfaction: 6
EVGA780i FTW|Q9450@3.3|2x2GB Mushkin Redline 8000|GTX 260 Core 216 65nm|Corsair TX750|Antec 900|Acer 22|Antec Multimedia Premier|WD 640GB|Seagate 500GB|Logitech G15|Vista64
EVGA790i FTW|E8400@4.1|4x1GB Aeneon Xtune DDR3-1866|2xGTX 260 55nm|CM 750W| CM690|Viewsonic 25.5|Seagate 500GBx2|Logitech G5|Razer Lycosa|Scythe Kaze Master 5.25|Win7 & XP
Dell XPS M170|Pentium M @2.00|2GB DDR2 @667MHz|Nvidia GeForce Go 7800 GTX|120GB|17" WUXGA|XP32
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